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Reefspins Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Reefspins Casino. Please read them carefully before registering, depositing funds or participating in any gambling activity. By using the website, you acknowledge that you understand and agree to these terms, together with any additional rules displayed for particular games, services or promotions.

Reefspins Casino operates under a Curaçao eGaming licence, reference number 8048/JAZ, and applies 256-bit SSL/TLS encryption alongside certified RNG technology and a full KYC/AML verification process to protect player accounts and transactions.

1. General terms and acceptance

These Terms & Conditions apply to the Reefspins Casino website, related services and any account you create or use through the website. They should be read together with the Privacy Policy, Responsible Gambling information, payment instructions and any specific terms shown for a game, offer or promotion. If there is an inconsistency between these terms and specific promotional or game rules, the specific rules may apply to the relevant activity.

By visiting the website, opening an account, making a deposit or placing a wager, you confirm that you have read and accepted these terms. If you do not agree with any part of them, you must not use the website or its services. Reefspins Casino may update these terms from time to time. Updated terms will apply from the time they are published, unless a different commencement date is stated. You should review this page regularly.

The website is intended for people who are legally permitted to participate in online gambling in their location. You are responsible for checking the rules that apply to you before using the service. Access may be restricted where online gambling is not lawful or where Reefspins Casino does not offer services.

Eligibility

  • You must be at least 18 years old, or meet any higher minimum age that applies under the law in your location.
  • You must provide accurate, current and complete information when registering and whenever information is requested.
  • You must use the website only for lawful purposes and in accordance with these terms.
  • You must not use the service if you are subject to a gambling restriction, self-exclusion arrangement or other legal prohibition that prevents participation.
  • You must not allow another person to access or use your account.

2. Accounts, verification and security

Only one personal account should be opened unless Reefspins Casino expressly approves otherwise. Accounts are for individual use and must not be sold, transferred, rented or shared. You are responsible for keeping your login details confidential and for all activity carried out through your account. If you believe that your account details have been accessed by someone else, you should stop using the account and notify Reefspins Casino through the support options available on the website.

Reefspins Casino may carry out identity, age, location, payment and security checks. You may be asked to provide documents or other information before an account can be fully activated, deposits can be accepted, withdrawals can be processed or particular services can be used. Information supplied for verification must be genuine, readable and up to date. Failure to complete a reasonable verification request may result in restricted account functions or account closure, subject to applicable law.

You must not create an account using another person's name, use false information, conceal the beneficial owner of an account or attempt to bypass security or location controls. You must also not use tools, software or technical methods intended to disguise your identity, location or device where this would breach the rules of the service or applicable law.

Account suspension or closure

Reefspins Casino may suspend, limit or close an account where it reasonably considers that these terms have been breached, information is inaccurate, activity appears fraudulent or unlawful, security checks cannot be completed, or continued access could create a risk to the website or its users. An account may also be restricted where required by law or a relevant authority. Any decision will be handled in accordance with applicable legal obligations.

You may ask for your account to be closed at any time by using the available account or support process. Account closure does not remove obligations that arose before closure. Any remaining balance, pending transaction or disputed activity may be reviewed before funds are dealt with in accordance with applicable law and these terms.

3. Deposits, withdrawals and wagering

Deposits must be made using a payment method that you are authorised to use. You must not deposit funds obtained through unlawful activity or use a payment method belonging to another person without appropriate authority. Payment providers may apply their own terms, processing requirements or charges. Reefspins Casino is not responsible for delays or failures caused by a payment provider, financial institution, telecommunications service or other third party.

You should only deposit money that you can afford to lose. A deposit is not a guarantee that you will win, and gambling activity can result in the loss of some or all funds used. You should check the transaction details before confirming a payment and keep your own records where appropriate.

Withdrawal requests may be subject to account verification, payment checks, fraud prevention procedures and any applicable game or promotion terms. Funds may generally be returned through an approved method connected with the account, subject to the requirements of the relevant payment provider. Reefspins Casino may delay or decline a transaction where there is a reasonable concern about identity, ownership, unlawful activity, technical error or a breach of these terms.

All wagers are treated as final once accepted, unless the transaction is cancelled, interrupted or adjusted because of a clear error, technical issue, event cancellation or another circumstance covered by the relevant rules. If a game or result is affected by a material system error, Reefspins Casino may correct the error and take reasonable steps to restore the position that would have applied without the error.

You are responsible for checking that the stake, game, selection and other details are correct before placing a wager. Where the website displays a balance or transaction record, you should report any apparent discrepancy through the available support process as soon as reasonably possible.

4. Promotions, fair use and responsible gambling

Promotions, bonuses, free plays and other offers may be subject to separate terms. Those terms may describe eligibility, participation requirements, expiry, wagering conditions, permitted games, maximum values and any restrictions that apply. You should read the relevant offer terms before accepting or using an offer. If you do not meet the stated requirements, the offer or related winnings may not be available.

Unless expressly permitted, a promotion should not be claimed more than once by the same person, household, device, payment method or connected account. Reefspins Casino may withdraw or amend an offer where it has been used in error, obtained through abuse or fraud, or accessed in a way that is inconsistent with its terms. Any action taken will be subject to applicable law.

Prohibited activity

  • Using automated systems, bots, scripts or other tools to interfere with games, account functions or promotional activity.
  • Exploiting a software defect, pricing error, technical weakness or incomplete information.
  • Colluding with other users, manipulating game outcomes or attempting to gain an unfair advantage.
  • Using the service for money laundering, fraud, theft, identity misuse or any other unlawful purpose.
  • Trying to avoid account, payment, location, age or responsible gambling controls.
  • Uploading material that is abusive, threatening, misleading, harmful, unlawful or designed to disrupt the website.

Responsible gambling

Gambling should be an entertainment activity, not a way to make money or solve financial problems. Set a budget before you play, keep track of your time and spending, and never chase losses. Do not gamble when you are upset, under the influence of alcohol or other substances, or unable to make clear decisions.

Available responsible gambling tools may include deposit controls, time reminders, activity information, cooling-off options and self-exclusion. The options available to you may depend on the service and applicable requirements. If gambling is affecting your finances, relationships, work or wellbeing, stop playing and seek support from an appropriate Australian gambling support service or health professional.